Refund Policy
We want you to be satisfied with your purchase. This Refund Policy explains when and how you can request a refund for x-thread.org Pro subscriptions.
7-Day Refund Window
We offer a 7-day refund window for first-time Pro purchases. If you are not satisfied with your Pro subscription, you may request a full refund within 7 days of your initial purchase date.
How to Request a Refund
To request a refund, please send an email to [email protected] from the same email address you used to make the purchase. Include your account email and the reason for your refund request.
Response Time
We respond to all support and refund requests within 3 business days. Once approved, refunds are processed back to your original payment method.
Refund Denial
Refunds may be denied in the following cases:
- Abuse of the refund policy (e.g., repeated subscribe-and-refund cycles)
- Excessive usage of Pro features during the refund window
- Repeated refund requests from the same account
- Violation of our Terms of Service or Acceptable Use Policy
Contact
If you have questions about this policy or need assistance, please contact us at [email protected]. We respond within 3 business days.
